Getting started

Create an account and sign in

Short answer

You create an account in the nCommunity app with your email address. We send you a six-digit code, you type it in, and you are signed in. There is no password to remember, and signing in again later works exactly the same way.

Create an account

  1. Open the app and tap Get started.
  2. Enter your email address, tick the box to agree to the Terms and the Privacy Policy, and tap Continue.
  3. Check your email and enter the six-digit code.
  4. Enter your first name and choose your Birthday, then tap Continue. You need to be 18 or older. Your birthday never shows on your profile.
  5. Tap Use my location, or choose a neighborhood from the list.
  6. Pick at least three things you are into, then tap Continue.
  7. When you see "you're in.", tap See what's on.

We make a handle for you from your first name. You can change it, along with your name and photo, from your profile: open the You tab, tap Your profile, then tap Edit.

Sign in on a phone you have used before or a new one

  1. Open the app and tap Log in.
  2. Enter the email address on your account and tap Send code.
  3. Enter the six-digit code from your email.

If you had not finished setting up, the app takes you back to the step where you stopped. Otherwise it opens on Discover.

Common problems

  • The code has not arrived. Check your spam or junk folder. After a short wait you can tap Resend code. Make sure the address you typed is the one you check.
  • "That code didn't work. It may have expired." Ask for a new code and use the newest one.
  • "Too many tries just now. Give it a minute." Wait a minute, then try again.
  • "We couldn't deliver a code to that email." The address could not receive mail. Check it for typos or use a different address.
  • "nCommunity is only in New York for now." Your phone's location is outside the area we cover. Choose the neighborhood you will be in from the list instead.
  • You typed the wrong birthday. You cannot change it yourself. See Age rules and who can go to which events.

We will never ask you to send us your sign-in code. Do not share it with anybody.

Still need help?

Never send a password, a sign-in code or a full card number.

contact support

In immediate danger? Call local emergency services first (911 in the US). Support is not an emergency service.