Changes, cancellations and refunds
Cancelling, changed events, refunds and charges you do not recognise.
- Cancel your RSVP or leave a waitlist Give up your place from the event page. On a paid event, the app shows what cancelling returns before you confirm.
- When an event is cancelled or changed If a host cancels, everyone who paid gets all of it back. If the time, place, price, age limit or capacity changes, we email you.
- Refunds and how to check on one When a refund is due, whether you get one and how much, where it goes, and how you find out it was sent.
- A charge you do not recognise, or were charged twice Check your plans and receipt emails first, then open a support case with the date and amount. Never share your full card number.
- The host did not show up, or the event did not happen Report the event from its page and open a support case. A person reviews it. Refunds for this are not automatic.
still stuck? talk to a person.
A person reads every request.
In immediate danger? Call local emergency services first (911 in the US). Support is not an emergency service.